Product DescriptionThis IDC study presents an analysis on the go-to-market strategies of service providers (SPs) in the business process outsourcing (BPO) in India, as well as their performance ratings on the 22 criteria defined by IDC. “The offshore BPO players in India move up the value chain into more strategic customer engagements, and aggressively pursue outsourcing contracts that go far beyond what has been their traditional services model of providing development and maintenance types of engagements – the engagements that have helped build the industry into what it is today. By continuing to appeal to customer’s need for low-cost labour, whilst simultaneously offering services that truly add value by helping customers inc. . . More >>
Competitive Analysis on Business Process Outsourcing Players in India
Product DescriptionThis IDC study provides an analysis of the Canadian infrastructure outsourcing market and its suppliers of superior service. It analyzes the first page on the Canadian infrastructure outsourcing market, such as IBM and CGI have consolidated its lead and win more business than their competitors. Their customer base extends across Canada and in almost every aspect of the market. The two companies, which rank No. 1 and No. 2 respectively in the 10 US-IDC, combined to generate over 30% of industry revenues in 2007. “The big will get bigger,” said Mark Schrutt, research director at IDC Canada, Strategic outsourcing. “IBM, CGI and HP / EDS should be at higher growth rates … More>>
Canadian Infrastructure Outsourcing 2007 Vendor Analysis: The Top 10 Players
Product DescriptionThis IDC study provides profiles of India, not covered in detail and established service providers in India. “With the outsourcing market continues to record growth, albeit modest, are a number of offshore providers are looking to strengthen its presence in this market, and bigger players. Offshore and win a lot of interest in Australia and it was only a matter of time before an inevitable major trend. The Indian and some non-Indian offshore vendors are aggressively positioning their offerings not only in terms of cost savings but also improvements in the process and speed up turnaround times, “says Aprajita Sharma, Senior Analyst for outsourcing and BPO. . . . More>>
Australia Outsourcing 2004 Service Provider Profiles: A Look at the Strategies of Global Offshore Players
Categories: Outsourcing Information Tags: 2004, Australia, Global, Look, Offshore, Outsourcing, Players, Profiles, Provider, Service, Strategies
Product DescriptionThis IDC study profiles some of the major and emerging managed service provider in the Philippines. He is also on problems and challenges which they faced, and the current state of the industry in the country. "The market for managed services in the Philippines many challenges, lack of education faces in the absence of clear leadership in the market in terms of promoting this concept," says Adrian Dominic Ho, research manager, Managed Services and Enterprise Networks, IDC Asia / Pacific. "However, the local provider of managed services (MSP should start looking) to plan and position itself for future growth opportunities because the market potential is enormous given the large untapped market …. More>>
Philippine Outsourcing and Managed Services Players – Looking, Planning, and Positioning for Future Growth
