
Product DescriptionThe Canadian companies to develop outsourcing market continues to go faster than the seller, the innovative products and services on the market. This document provides an assessment of the BPO market and to analyze the Canadian market through the lens of an established and identifiable part. Jim Westcott, senior analyst, said subcontract, “Despite the continuing evolution of the BPO market, there was a lack of significant absorption of Canadian companies. In order to assess market potential and effective solutions that manufacturers therefore recommend a structured analysis of the BPO market and lead to examine the technical and non-technical requirements of prospective customers and buyers…. More>>
Canadian Business Outsourcing Competitive Analysis, 2005

Product DescriptionThe business services outsourcing market continues to grow strongly in Canada experience and represents a tremendous opportunity for suppliers with the right combination of skills to meet the needs of customers. Each of the four markets outsourcing business of IDC Canada (Human Resources, Customer Service, Finance & Accounting examines procurement) develop in the high single digit percentage range (purchases even predicts even higher) during the period 2005 to 2009. “There are three elements that make for providers in the business outsourcing market to be successful know-how to implement processes, support processes (Managed Services) functions, and IT consulting expertise for enterprise organizational change, an important result for the client” says Jim. . . More>>
Canadian Key Functional Business Outsourcing Forecast and Analysis, 2005-2009

Product DescriptionThis IDC study provides an overview of the offshore infrastructure market in Canada, including potential revenue and growth projections. The remote infrastructure management (RIM) forecast is part of a series that IDC Canada will publish this year. Further publications will cover the global infrastructure operations capabilities of pure-play vendors and traditional outsourcers, as well as the offshore infrastructure preferences and decision criteria of Canadian buyers. “IDC anticipates that the Canadian offshore infrastructure outsourcing market in 2009 will grow by 29. 52%, or C$165 million, and reach C$724 million in revenue,” says Mark Schrutt, director of Strategic Outsourcing. . . . More >>
Canadian Remote Infrastructure Management Outsourcing 20092013 Forecast

Product DescriptionThis IDC study provides an analysis of the Canadian infrastructure outsourcing market and its suppliers of superior service. It analyzes the first page on the Canadian infrastructure outsourcing market, such as IBM and CGI have consolidated its lead and win more business than their competitors. Their customer base extends across Canada and in almost every aspect of the market. The two companies, which rank No. 1 and No. 2 respectively in the 10 US-IDC, combined to generate over 30% of industry revenues in 2007. “The big will get bigger,” said Mark Schrutt, research director at IDC Canada, Strategic outsourcing. “IBM, CGI and HP / EDS should be at higher growth rates … More>>
Canadian Infrastructure Outsourcing 2007 Vendor Analysis: The Top 10 Players

Product DescriptionThis document is about Adoption of IT and Business Process Outsourcing by Canadian Governments. . . More >>
Adoption of IT and Business Process Outsourcing by Canadian Governments

Product DescriptionThis IDC study examines the application outsourcing (AO) services market and provides a forecast for 2009-2013. In addition to the forecast for application management and hosted AM in Canada, IDC analyzes key market assumptions, trends, and inhibitors and provides guidance for the next 12 months. “Canadian spending on application management reached a total of C$1,438 million in 2007, while the emerging hosted AM market grew by 24% to C$165 million,” says Nigel Wallis, research manager, Application Services research. “This reflects the increasing recognition by Canadian enterprises of the benefits of application outsourcing, despite the pressures of renewals, business process outsourcing, and software on demand. . . . More >>
Canadian Application Outsourcing 2009-2013 Forecast

Product Description Application outsourcing is one of the fastest growing markets for IT services in Canada and suppliers from a combination of traditional application service management and delivery option will benefit emerging SaaS. While most vendors have expanded considerably Management Application Services revenue, SaaS is expected to play a greater role in the development of the market for application services. “The demand for outsourcing services market in Canada is dominated mainly by large IT services provider in Germany. According to a diverse range of service offerings is one of the best ways to penetrate deep into Canadian companies. Shopkeeper should have a wide range of services , have bene … More>>
Canadian Application Outsourcing Competitive Analysis

Product DescriptionThis IDC study provides a forecast of five years, spending NDOS an IS Outsourcing in Canada and provides an overview of the key drivers and inhibitors, the effects on growth and development have. The forecasts incorporate the latest market and comments from the fields of research at IDC. “The entry of governments in the outsourcing market and the introduction of Voice-over Internet protocol used by Canadian companies, the biggest changes in 2005 in the Canadian market for outsourcing,” says Leslie Rose Blood, senior analyst, outsourcing services. . . . More>>
Canadian IS Outsourcing/Network and Desktop Outsourcing Forecast, 2005-2009

Product DescriptionThis IDC Forecast Update provides a forecast for the restructuring of the IS outsourcing and outsourcing of desktop and network services market, reflecting the caliber of the 2006 final market. This document updates the previous guidance, Canadian Information Systems Outsourcing / Network and Desktop Outsourcing Services Forecast 2006-2010 (IDC # CA3SO6, March 2006)…. More>>
Canadian IS Outsourcing and Network and Desktop Outsourcing Services 20062010 Forecast Update

Product DescriptionThis document is about Canadian IS and Network/Desktop Outsourcing Competitive Analysis, 2004. . . More >>
Canadian IS and Network/Desktop Outsourcing Competitive Analysis, 2004